Privacy Policy for Woorker.io

Last updated: August 7, 2025

Introduction

This privacy notice for Woorker Teknoloji ve Otomasyon Hizmetleri Ltd. Şti. (doing business as Woorker.io) (“Company”, “we”, “us”, or “our”) describes how and why we might collect, store, use, and/or share (“process”) your information when you use our services (“Services”), such as when you:

Visit our website at https://woorker.io or any website of ours that links to this privacy notice.
Use our cloud-based automation platform (including n8n integrations, APIs, or workflow executions).
Engage with us in other related ways — including any sales, marketing, or events.

If you have any questions or concerns, please contact us at privacy@woorker.io.

Summary of Key Points

We collect personal information that you provide to us and some data automatically.
We do not process sensitive personal information unless required or consented to.
We may receive information from third parties and integrations.
We process your data to operate, improve, and secure our services.
We only share information with trusted third parties under strict agreements.
We use industry-standard security protocols to safeguard your data.
You have rights under GDPR, KVKK, and other applicable data protection laws.

1. What Information Do We Collect?

Information You Provide:

Name, email, company name, contact details
Workflow data, including inputs and outputs
API keys or integration tokens (stored securely)
Support requests and communication history

Automatically Collected:

IP address and browser/device information
Log files related to usage (e.g., API calls, executions)
Pages visited, timestamps, and behavior tracking

2. How Do We Process Your Information?

We use your personal data to:

Create and manage accounts
Deliver workflow automation services
Improve performance, debug errors, and analyze usage
Provide customer support
Enforce platform policies
Comply with legal obligations (e.g., tax, court order)
Send platform-related updates or announcements

3. What Legal Bases Do We Rely On?

We process data based on:

Consent (e.g., newsletter opt-in, analytics)
Contractual obligation (e.g., providing services to registered users)
Legal compliance (e.g., tax regulations)
Legitimate interests (e.g., improving user experience, securing services)

For EU/EEA users: processing aligns with GDPR.
For Turkish users: processing aligns with KVKK (6698 Sayılı Kişisel Verilerin Korunması Kanunu).

4. When and With Whom Do We Share Your Information?

We may share your information with:

Hosting providers (e.g., Hetzner, AWS)
Workflow engines (e.g., n8n, Dockerized processes)
Analytics tools (e.g., Plausible, anonymized)
CRM or support software (e.g., Intercom, HubSpot)

All third parties are required to maintain confidentiality and follow data protection laws. Your data is never sold.

5. Do We Use Cookies?

Yes. Cookies are used for:

Authentication and session control
Analytics and performance measurement
Personalization of dashboard features

For more, see our Cookie Policy at https://woorker.io/cookies

6. How Do We Keep Your Information Safe?

We use:

HTTPS/TLS for secure communication
Encrypted databases for sensitive information
Tokenized access control
Strict role-based access permissions

Despite best efforts, no system is 100% secure. You use the Services at your own risk.

7. Is Your Information Transferred Internationally?

Yes. Your data may be processed in:

Turkey
The European Union (e.g., Germany)
Other jurisdictions with equivalent protection

We apply safeguards such as Standard Contractual Clauses where applicable.

8. How Long Do We Keep Your Information?

We retain your data as follows:

User accounts: Active duration + 6 months
Logs: 12 months
Backups: Rolling 30 days

You may request deletion at any time by contacting privacy@woorker.io

9. What Are Your Privacy Rights?

Depending on your location, you may have the right to:

Access your personal data
Correct or update your information
Request deletion (“right to be forgotten”)
Restrict or object to data processing
Withdraw consent at any time

Requests can be made via email: privacy@woorker.io

For EU residents: you may also contact your local Data Protection Authority.

For Turkish residents: rights are granted under KVKK and may be exercised via written request.

10. Updates to This Privacy Notice

We may update this Privacy Policy from time to time to reflect changes in law or our practices. We will notify you via the website or email if significant updates are made.

Last revision: August 7, 2025